Client Evaluation Feedback Form

Your feedback is very important to us. All client feedback is reviewed and entered into our database so that we may analyse the data. Your feedback is also important to you as our client because this information helps us better serve you and supply you with high quality products and services.

Please take a few moments to fill out our customer feedback form.

Please click on one of the rating buttons for each question below. If any of the questions do not apply to you, simply leave the check mark in the 'N/A' (Not Applicable).
1. Rate Our Products:
 
N/A
Poor
Acceptable
Above Avg.
Excellent

   - On time delivery of equipment
   - Condition / Appearance on truck upon arrival at site
   - Ease of equipment installation
   - Ease of equipment start up
   - Ease of equipment operation
   - Performance of equipment vs. specifications
   - Equipment meets your current needs
   - Reliability of equipment
   - Overall quality of equipment
 
       
2. Rate Our Sales / Service:
 
N/A
Poor
Acceptable
Above Avg.
Excellent
   - Access to ADCL sales personnel (phone, fax, email,      etc.)
   - Response time to requests by ADCL sales personnel
   - Access to ADCL service personnel (phone, fax, email,      etc.)
   - Reponse time to requests by ADCL service personnel
   - Usefulness of information received from ADCL           personnel
   - On site assistance by ADCL personnel
   - Courtesy of ADCL personnel
   - Co-operation of ADCL personnel
 
       
3. Rate Our Documentation:
 
N/A
Poor
Acceptable
Above Avg.
Excellent
   - Quality of documentation supplied to client with      equipment
 
       
4. Rate Our Overall Quality:
 
N/A
Poor
Acceptable
Above Avg.
Excellent
   - Rate Advanced Dynamics overall as a supplier
 
 
5. Client Comments:

Please add any additional comments that you may have in this area.
6. Information About The Evaluator:


* - All of the following fields are required to be filled in
   - Optional field (may or may not be filled in)

* Company Name:
* Company Location:
* Name Of Evaluator:
* Title / Position:
* Date Of Evaluation:
Opt. Email Address:

7. Submit Your Evaluation To The ADCL Quality Assurance Department:

             

Thank You For Taking The Time To Complete This Feedback Form!

Once you have clicked the 'Submit' button you will receive confirmation of the Evaluation Form being sent to the Advanced Dynamics Quality Assurance department